Streamlining Operations with API & External System Integration
How ExpTek connected SAP S/4HANA Public Cloud, Salesforce, and SAP Concur through SAP BTP for seamless, real-time operations.
Streamlining Operations with API & External System Integration
How ExpTek connected SAP S/4HANA Public Cloud, Salesforce, and SAP Concur through SAP BTP for seamless, real-time operations.
Streamlining Operations with API & External System Integration
How ExpTek connected SAP S/4HANA Public Cloud, Salesforce, and SAP Concur through SAP BTP for seamless, real-time operations.
Introduction
In today’s connected business environment, enterprises rarely operate with a single application. Sales, finance, customer service, and expense management often run on separate platforms — each excellent at what it does, but potentially creating operational silos when they don’t communicate effectively. For companies using SAP S/4HANA Public Cloud, this is especially true when integrating with Salesforce for CRM, SAP Concur for expense management, or other specialized applications. Without seamless connectivity, the result is slow data flow, duplicated effort, and incomplete visibility.
Introduction
In today’s connected business environment, enterprises rarely operate with a single application. Sales, finance, customer service, and expense management often run on separate platforms — each excellent at what it does, but potentially creating operational silos when they don’t communicate effectively. For companies using SAP S/4HANA Public Cloud, this is especially true when integrating with Salesforce for CRM, SAP Concur for expense management, or other specialized applications. Without seamless connectivity, the result is slow data flow, duplicated effort, and incomplete visibility.
Introduction
In today’s connected business environment, enterprises rarely operate with a single application. Sales, finance, customer service, and expense management often run on separate platforms — each excellent at what it does, but potentially creating operational silos when they don’t communicate effectively. For companies using SAP S/4HANA Public Cloud, this is especially true when integrating with Salesforce for CRM, SAP Concur for expense management, or other specialized applications. Without seamless connectivity, the result is slow data flow, duplicated effort, and incomplete visibility.
The Business Challenge
One of our professional services clients operated with:
• Salesforce for managing customer relationships and contracts
• SAP Concur for tracking and approving expenses
• SAP S/4HANA Public Cloud for finance, billing, and project accounting
The absence of robust integration led to:
• Manual re-entry of Salesforce contract data into S/4HANA for invoicing
• Delays in expense posting from Concur to S/4HANA Accounts Payable
• Data mismatches between systems, causing reconciliation and reporting delays
• Increased administrative workload across finance and operations teams
The Business Challenge
One of our professional services clients operated with:
• Salesforce for managing customer relationships and contracts
• SAP Concur for tracking and approving expenses
• SAP S/4HANA Public Cloud for finance, billing, and project accounting
The absence of robust integration led to:
• Manual re-entry of Salesforce contract data into S/4HANA for invoicing
• Delays in expense posting from Concur to S/4HANA Accounts Payable
• Data mismatches between systems, causing reconciliation and reporting delays
• Increased administrative workload across finance and operations teams
The Business Challenge
One of our professional services clients operated with:
• Salesforce for managing customer relationships and contracts
• SAP Concur for tracking and approving expenses
• SAP S/4HANA Public Cloud for finance, billing, and project accounting
The absence of robust integration led to:
• Manual re-entry of Salesforce contract data into S/4HANA for invoicing
• Delays in expense posting from Concur to S/4HANA Accounts Payable
• Data mismatches between systems, causing reconciliation and reporting delays
• Increased administrative workload across finance and operations teams
ExpTek’s Solution Approach
We designed an API-led, event-driven integration using SAP BTP.
• Unified Integration Layer – Secure OData and SOAP-based APIs between S/4HANA, Salesforce, and Concur, centralized mapping in SAP BTP.
• Real-Time Synchronization – Salesforce data instantly syncs to S/4HANA; approved Concur expenses post automatically; unified customer master.
• Event-Driven Automation – SAP Event Mesh triggers workflows and notifications for key events.
ExpTek’s Solution Approach
We designed an API-led, event-driven integration using SAP BTP.
• Unified Integration Layer – Secure OData and SOAP-based APIs between S/4HANA, Salesforce, and Concur, centralized mapping in SAP BTP.
• Real-Time Synchronization – Salesforce data instantly syncs to S/4HANA; approved Concur expenses post automatically; unified customer master.
• Event-Driven Automation – SAP Event Mesh triggers workflows and notifications for key events.
ExpTek’s Solution Approach
We designed an API-led, event-driven integration using SAP BTP.
• Unified Integration Layer – Secure OData and SOAP-based APIs between S/4HANA, Salesforce, and Concur, centralized mapping in SAP BTP.
• Real-Time Synchronization – Salesforce data instantly syncs to S/4HANA; approved Concur expenses post automatically; unified customer master.
• Event-Driven Automation – SAP Event Mesh triggers workflows and notifications for key events.
Implementation Highlights
• Single integration layer servicing multiple platforms
• Upgrade-safe, API-driven approach — no heavy custom coding
• Configurable mappings for future expansion
• End-to-end integration testing for data accuracy
Implementation Highlights
• Single integration layer servicing multiple platforms
• Upgrade-safe, API-driven approach — no heavy custom coding
• Configurable mappings for future expansion
• End-to-end integration testing for data accuracy
Implementation Highlights
• Single integration layer servicing multiple platforms
• Upgrade-safe, API-driven approach — no heavy custom coding
• Configurable mappings for future expansion
• End-to-end integration testing for data accuracy
Business Outcomes
• 70% faster billing cycles
• Near real-time expense posting for better project cost visibility
• One-click unified reporting
• Scalable integration framework for future growth
Business Outcomes
• 70% faster billing cycles
• Near real-time expense posting for better project cost visibility
• One-click unified reporting
• Scalable integration framework for future growth
Business Outcomes
• 70% faster billing cycles
• Near real-time expense posting for better project cost visibility
• One-click unified reporting
• Scalable integration framework for future growth
Why It Matters
For organizations running SAP S/4HANA Public Cloud, integration is the key to agility. By connecting ERP with CRM, expense, and other systems through APIs, you gain faster processes, cleaner data, and a scalable foundation for growth. ExpTek builds secure, maintainable, high-performing integrations that let each system excel while the business runs as one.
Why It Matters
For organizations running SAP S/4HANA Public Cloud, integration is the key to agility. By connecting ERP with CRM, expense, and other systems through APIs, you gain faster processes, cleaner data, and a scalable foundation for growth. ExpTek builds secure, maintainable, high-performing integrations that let each system excel while the business runs as one.
Why It Matters
For organizations running SAP S/4HANA Public Cloud, integration is the key to agility. By connecting ERP with CRM, expense, and other systems through APIs, you gain faster processes, cleaner data, and a scalable foundation for growth. ExpTek builds secure, maintainable, high-performing integrations that let each system excel while the business runs as one.
Connect your SAP S/4HANA Public Cloud with the platforms you rely on — the ExpTek way.
Talk to an Integration Expert
Connect your SAP S/4HANA Public Cloud with the platforms you rely on — the ExpTek way.
Talk to an Integration Expert
Connect your SAP S/4HANA Public Cloud with the platforms you rely on — the ExpTek way.
Talk to an Integration Expert